April 28, 2014

#TechWorld: Apple and Samsung Alert Customers on faulty New Products.

The two phone giants Apple and Samsung have issued warnings about faults on some of their latest phones iPhone 5 and Galaxy S5 respectively.
 
S5 & iPhone 5
-Some of Apple's iPhone 5 handsets have a faulty sleep/wake button so Apple has begun a replacement programme for such phones.
The faulty button is believed to affect iPhone 5 handsets manufactured before May 2013.
In the US, the replacement programme begins today 28 April and worldwide on 2 May. Customers with affected handsets can either post their device to an Apple repair centre or drop it off in person.  In an effort to help is customers Apple has set up a webpage on which Customers can enter the serial number of their phone to see if it is in the affected batch.

-Similarly, Samsung has revealed that some of its flagship Galaxy S5 handsets have been shipped with a non-functioning camera so anyone who buys a Samsung S5 with a faulty camera should contact Samsung's customer service or their mobile operator to get the phone replaced.
Samsung said in a statement that it said it had traced the cause of the problem and had taken steps to ensure it did not re-occur in future production runs.
"We have discovered that the issue has been seen in a very limited portion of early production Galaxy S5 units, and was caused by complications in the Read Only Memory component which stores the information necessary to operate the camera,"


HBC: Now you see why its best to stick with the old faithful Nokia 3310 phone...lolzzz

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